Who are we?

Our website address is www.ksomuchetty.in

What data do we collect and why?

While you visit our site, we track the following data:

  • Products you viewed: we use this data to show you products you viewed recently to enhance your experience.
  • Location, IP address, and browser type: these data are collected to estimate the taxes and shipping charges.
  • Shipping address: this data helps us estimate the shipping before you place an order and send the order.

We at K.Somu Chetty & Co. intend to collect the user details mentioned above for the following purposes.

  • Send information about the user’s account and their orders
  • Respond to the user’s requests, such as refunds and complaints
  • Process payments in a transparent way to prevent fraud
  • Set up the user’s account on our site
  • Comply with the necessary legal obligations like calculating taxes
  • Send users’ marketing emails if users prefer to receive them

We will use cookies to keep track of the user’s cart contents while they are browsing the site.

What data do we store?

We will store the user’s name, address, email, and phone number when they create an account on our site. This helps in quick checkout for future orders. The data are generally stored for as long as we need them for the purpose we collected it for. We are not required to keep it legally. For instance, the order information is stored for 10 years for tax and accounting purposes, which includes the user’s name, email address and billing and shipping addresses. We will also store comments or reviews left by users once after approval.

Comments and media

When visitors leave a comment on our K.Somu Chetty & Co. website, we collect the user’s IP address. Once the service privacy policy approves the comment, the profile picture of the user is visible to the public in the context of their comment. These data from the visitors are collected for spam detection and help remove the bot comments to earn the trust of users. When users upload images with embedded location data (EXIF GPS), visitors can download any data from images on the website. So, the users shouldn’t do so.

Who do we share the data with?

We store the personal information the users provide in their user profile while they register on our site. All this information can also be viewed and edited by the website administrators.

Who on our team has access?

Administrators and shop managers from our K.Somu Chetty & Co site can access the order information like what was purchased, when the order was placed, where it should be sent, etc. They can also access customer information to help fulfill orders, process refunds, and support users.

What rights do we have over the data?

Users can always have the option to request us to erase any personal data we hold by the comments they left on our site. This data can be anything except the data we are obliged to keep for administrative, legal, or security purposes. Read our Terms & Conditions